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22 May 2020: We have updated our protocols and reduced our service options. Please see below. We continue to operate at a distance. We are still providing curbside pick-up. Our operating capacity is very limited. Our current availability is Monday to Friday, from 10:00am to 5:00pm. Need us? Please follow our Shop COVID Business Protocols:
1. Our doors are locked. All services by pre-arrangement only.
2. No customers permitted within the shop. No exceptions.
3. All sales arranged online, over the phone, or by e-mail.
4. No soft-goods “shopping.” No trying on items for size. No returns of any soft-good. This includes helmets and saddles.
5. All product hand-offs occur curbside, outside our door.
6. We are currently NOT accepting any tune-ups or major repair work with the exception of bikes holding valid 4\24 Plans.
7. Minor repairs like flat-fixes are still being accepted.
8. Transport/Delivery can be arranged if necessary.
9. We require a minimum 2m distance between ourselves and customers.
10. If you believe you may be symptomatic (for whatever reason) quarantine for 2 weeks before contacting us for sales or pick-up.
11. All payments to be made in advance, ONLY through our web-store shopping-cart, by credit card over the phone, or by e-transfer (firstname.lastname@example.org).
Our goals: Minimize the risk of virus transmission by eliminating customer-staff physical contact. Providing top-quality essential services while keeping everyone safe from the COVID-19 virus. A BIG thank you to our community, friends and clients for their ongoing support of the shop.
We had a great time at Thunderdome 2! Thanks to everyone who came to race, cheer, and have a good time. Big thanks Niagara College Brewery, Auto FX Graphics, The Office Tap & Grill, Beechwood Doughnuts, Dispatch, Odd Bird & Odd Bar, Craft Arts Market, Tacx, HLC, Cannondale, Wahoo, LTP, Skratch Nutrition, Energy Cycling Club, Energy Fitness, Valvano Salon & Spa, Niagara Artists Centre, Long & McQuade, Special Occasions. Big hugs to all our staff, friends and supporters, especially Connie, Kyle, Justin, Lindsay, Aidan, Adam Luffman, Brittany, Peter, Matt, Bex & Chris McKnight, Lyndon, Blair, Maud, Tomasz Sliwa, Eric Hueston, Charlie Bryer, Tim Breadman, Brad Anderson, Wilma Bennett, Felice & Tony Valvano and many others. See you all soon!
Meet our Certified Body Geometry Master Fitter.
We ride all year round, check out our schedule and join us!
We take care of our customers and their bikes.
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